Graelyn, ignore CCp in all regards IMO. I like Source, but WE are the content creators here.
Pressure away, and if they don't reply, at least see if you can gather a consensus among the main Amarrian entities on how capsuleers feel on the matter.
I don't like the idea of a good idea of yours being left to gather dust on the promises of a company that has time and again proven they have as much reliability as a Jita contract posted in local. I still love the game CCP provides, the same way my mobile contract does what I need it to 99% of the time, but both CCP and my service provider dick me off pretty convincingly with their smug, attitude, laced with 'you don't understand' the moment anyone calls them out.
I am pretty keen on what IS in Source - not too bothered by what isn't personally, but can see it being a pain for those who have chars that need that foundation of explicit cultural context/dogma/scriptural mandate to flesh them out. I was a little put out by the short shrift Intaki got yet again, despite the decent number of capsuleers they throw out into the cluster - but this was made up for with the Federation segment being pretty damned good (this coming from a player who isn't awfully enamoured of the Fed, but finds the libertarian dog-eat-dog society to be much more interesting than the previously imagined well-fare state riddled beatnik sit in).
Also woo, Caldari State more socialist than any of the others. That came as a mild surprise, but pleasantly handled.
With this in mind, it is high time for CCP to stop painting the Minnies in shades of slave and the Amarr as 'crazy religious nuts'. Those 'slaves' are masters of miniaturisation and mechanics, and have built a functional interstellar government from nothing (rough edges and economic problems, but it works). Those 'crazy zealots' invented a multi-dimensional capacitor (tesseract cap unit), energy weapons before most of the others got into space and have reliable engineering that is hundreds of years old still in contemporary use. Both of them are amazing, startlingly effective societies at odds with each other. More self define, less 'black and white go to war' pleaaaase.
Tl;Dr: Good people in bad company make good product, while some bad apples make spurious and untenable promises which they then deny ever having made (or make sound unimportant). More respect for the universe required by those who made it.