All the issues with Incarna and vanity items, mails, ccp internal docs , communications etc etc. Fine. They made a mistake. Bad for business etc, we are all tired to know and dicuss about this. Now, ccp developed a game we all enjoy. More to the point, is this all ragequit, revolts, ill words, attacks directed at them really helpfull at the moment? I mean come on, they are a business like any other, companies make mistakes, they need to find a balance between profit and customer satisfaction.
Problem is that the CEO has said that ccp cares less about what players say and more about what they do. Doing involves action and human nature prefers action in the positive than the negative (ie protesting, posting, unsubbing is more attractive/satisfying than simply not buying NeX items while allowing the existence of the NeX shop / mandatory incarna without challenge). The issue here is that many do perceive the game they enjoy is now under significant threat by CCP itself. The ideas they are thinking about and planning (to a degree already) are gamechangers and will impact everyone. So time to protest this stuff is now - not in 6-12 months when its too late and anyone who feels the same as todays protesters have already quietly left.
Anyone of you here who owns or are responsible for this side of your company or your work knows how delicate this balance can be.
Zulu's blog suck. Heimar's mail suck. no doubt about that. But answering it with this pathetic forum rage, screaming, throwing rocks and lack of patience is only aggravating the situation.
I don't really buy that. Sometimes one must protest. Sometimes its neccessary to stand up and be counted and in those situations there will always be an authoritarian counter-argument that the "protesters are making it worse!" Sure some of the forum rage is pathetic - sure, some of it does go too far, yes I agree, some people are being too inflamatory and not helping the situation - BUT it is their right to protest what they perceive is a betrayal of their trust in the company and intended damage to the game they love. And for every stupid gif posted or "I H$TE CCP!" nonsense there is a well-worded thoughtful and heartfelt post from a long-term loyal player genuinely upset with the path taken by the company their subscriptions have supported and helped make a success.
End of the day to the average player Eve Online is a game they play - they can get passionate about it, scream and shout, protest and post shoot at statues, type out screeds of text but the worse thing that can happen is they get banned or the game dies - they move on.
CCP executive and employees have much more at stake should the situation prove untenable their income and professional reputation is at stake - its fairly clear which group should make the first moves in calming the situation and showing compromise and movement.
"OMG the players are revolting screw them we're doing MT anyway!" just isn't a creditable response from somebody employed to deliver computer games to a mass audience.
Perhaps its time for everyone to take a deep breath and allow ccp to breathe too out of the shitstorm. Let them rethink, see what went wrong and give them a chance to restore some sanity in the process.
Problem is you are seeing a community that is at the end of its patience for CCP's communication and development strategy. "18 months" has been and gone now people have "seen the future (and its rubbish)" There is a lot of outrage and lets face it - in the eve community we are talking about quite old gamers - 20s,30s,40s+ who on balance are literate, mature, eloquent and yet probably massively frustrated with aspects of their real lives right now - many do have financial problems, this year in europe and US it is like living through the end-times in part. People play this gameworld to escape from their issues in reality and relax in the science fiction universe where the global financial crisis can't touch them and increasing prices and cost of living can be forgotten for an hour or two while they drive their spaceships and plot the fall of galactic empires."
Now you have the spectre of rich showoffs in $1000 jeans chasing them into their escape hobby and ruining the market just as greedy money-grubbing bankers have ruined the economy in the real world. Sure its a stretch but its not a massive one. CCP's "greed is good?" combined with reference to players as "golden-geece" to be milked and fleeced while rich idiots laud it over them with 3 months subscription-flaunting monocles is a lighted match to a pool of gasolene.
"Let them eat cake?"
It doesn't take much for human beings to begin a revolt when the conditions are right.
Or better yet: if you really want to make a point, just dont buy the stuff. No company will support something that isnt giving profit. that's the core of the message when Heilmar says " See what players are doing, not what they are saying "
Yes thats what Hillmar wants to happen. He would like to see people continue accepting of the NeX store and overlooking the impact the game-changer to magic-fairy production of these items with no involvement of the player base in their building. Sure. But if the people go back to their virtual homes and stop protesting and simply stop buying luxury goods "as a protest" what really changes? Nothing much.
Players in Eve have watched the Arab Spring on TV this year and have seen the dynamic of revolutions play out in Tunisia, Egypt, Syria, Libya and the rest. They've seen how occupying public places with protest and keeping up the tempo of resistence can lead to a popular outcome and frankly they now want to play at uprising in the Eve Online sandbox.
And to CCP's enduring and legendary credit with Eve Online.
This non-sharded singular sandbox universe is the only gaming environment on planet earth where people can play at rebellion and chase the dreams of popular revolution in this manner.
You have to hand it to the creators of Eve Online - they are managing to politicise the opt-out-sit-on-a-couch-and-take-it-gamer generation and teach them some valuable lessons in revolutionary motive.
Time to take a small step back and stop the witchhunt, isnt it? Give them some room to fix the PR mess they made with the gaming industry and us too. Damage is done , putting more fire into it wont help.
Ultimately love, its time for each of us to search our feelings and see what we each think about whats going on and if we want ... say our piece and make our contribution to the argument. I've said what I felt on Eve-Online already. I'm not quitting over this "yet" because I'm going to judge CCP on what they do - not what they say. If they step back from MT/NeX/Mandatory CQ then fine, that will be a great victory for people power and common sense. If on the other hand they do press forward with the worst ideas of the "Greed is Good?" document then by this time next year I don't know if there will be an Eve Online we can recognize from our last eight years involvement in the game. But I'm going to cross that bridge when I come to it.
But that doesn't mean I'm going to call anyone to stop their own protests and arguments and having their say. I want people to have their say and speak loudly and clearly so the powers that be will get the message.
Also... igs threads related to incarna issues? really...
*shrugs*
NeX is considered in-character by CCP.
Every capsule pilot in this game is now forced to decant into a scummy-looking Minmatar-themed dive room every time they dock.
Characters are sporting monocles that were not created by other characters at vast expense (the cost of dreadnaughts) with resources going to an Amarrian corporation.
These are IC issues too.
CCP decided NeX would be run by Amarrian aristocrats - its not unreasonable for any character opposed to Amarrian imperialism to consider things bought through this venue to be directly supporting the Amarrian Empire.
CCP decided that everyone would be forced to live in a Minmatar bedsit - its again not unreasonable to protest against this decision.