tl;dr - Consolidated fiction will mean less 'ur doin it wrong'
People want to play what they want to play. And they ignore things about their factions to achieve that. Seeing what we want to see isn't anything new. And because we're capsuleers, we do have a degree of plausible deniability regarding what happens 'inside' a certain faction.
The key is, I think, removing the OOC stigmas/biases that have soaked into the roleplaying community on all sides about those various factions, and judge the state or roleplay objectively from there.
One of the biggest problems I have with EVE is the lack of consolidated PF about a faction or particular topic. For my Federation guide, I had to assemble a collection of over two hundred sources dating back an entire DECADE. Why isn’t information about the Federation and other factions in a format like the guide I assembled? It's not exactly ten years long, either. Admittedly, CCP redeemed themselves with the two articles about the Caldari Financial System and Caldari Funds Unlimited, as well as the announcement of an in-game codex, but that’s still far off.
Per se, this isn’t an issue. It becomes an issue when we, as a community, have so many disagreements and clashes, both in-character and out, over what it is “facts” in EVE. As much of being obsessive over PF as I am, I get the feeling we would get on as RPers a LOT better if there was a clear and concise universe (eg. Star Wars, LOTR etc.). As was brought up by someone yesterday, the issue with this as this might eliminate character variety. At the cost of not being such an embarrassing counter-amiable community (RPers have tried out EVE, and left over how we conduct ourselves), I think this is worth it. If the fictional universe states that most Caldari are indoctrinated corporate workers (which it does, with exceptions before you crucify and nitpick me to death on this lol), then we might have a more believable and realistic universe, and the 10% of Caldari who aren’t indoctrinated really start to stand out (then again, Caldari capsuleers may just very well be that 10%; we’re not exactly the average Joe).
I mean, you wouldn’t expect to see a Force-Sensitive astrodroid in Star Wars.
Instead, with hundreds of PF sources, what happens is that some of us only read what we want to read, and ignore what we don’t (confirmation bias). I’d like to say more often (and I think I’m right on this), people do not have the time or energy to read every single piece of PF, so when they are ‘corrected’, they happily admit this and adapt IC and OOC. But what happens VERY often, EXTREMELY often, is that a player/character makes an arbitrary statement regarding an element of PF, maybe impose it on other players/characters, about how this is “fact”, despite contradictions that they will be presented with (for example, Caldari FW NPCs being Caldari Navy).
This is not good RP, it’s absolutely terrible, and what happens is that RP descends to nothing more than an IC debate about OOC PF.
Examples of confirmation bias, denial and selective interpretations - A Caldari character in a news item comments that the State is about free enterprise and personal initiative, therefore, the State is all about free enterprise and personal initiative. All the while ignoring potentially unreliable statement from a character, and ignoring CCP third-person narrations. (confirmation bias)
- An Amarrian Holder rapes their slave and their children, therefore, all Amarrian Holders rape their slaves and their children (confirmation bias)
- The Gallente Federation do not have public executions as spectacles, because they are all about human dignity, freedom and sanity. (denial)
- The Gallente do not culturally assimilate, as its members all stand out with their own characteristics. (selective interpretation for justification). But the fact an Intaki will be called a Gallentean is assimilation, for example.
- Factional warfare has no meaning, since it has no effect on in-game mechanics, ignoring storyline and fiction posts by CCP (denial for convenience)
- Minmatar Republic Fleet do not have hi-tech equipment, but Sebiestors are stated to be ingenious at engineering, so that piece of PF must be incorrect (confirmation bias, misinterpretation)
This might be a massive “UR DOIN IT WRONG” but think how many falling outs we have had as players, how many massive threadnaughts and dramas that have occurred purely because we have been arguing over PF. My position is simple; CCP should (and looks they will under CCP Abraxas) clearly outline their fictional universe, while watching out to not be TOO ambiguous, leaving enough scope, to still be able to create interesting characters.
The Caldari State has been made VERY thorough by CCP, an example of having “clear and outlined PF” (surprisingly, despite this, there are still the problems of confirmation bias, denial etc.). If people used their imagination, then you can create interesting Caldari characters while remaining all within PF. Everyone IC completely ignored on the IGS the bringing up of the fact that the Wiyrkomi Corporation is present in the Mannar home system. How do these Caldari Patriots trade and coexist with these Federation nationalists? How does a Caldari Liberal and Ishukone soldier feel about losing family in a battle with the Gallente, when Ishukone are characterized as extremely friendly to the Federation? Then break it down to the eight megacorporations, all of whom are slowly being fleshed out by CCP.
The extreme outlining of the Caldari is there, yet I don’t feel it has limited scope for Caldari characters at all. If CCP go “Yeah, all Amarrians are zealots”, which they started out with initially, then yes, there will be a total lack of interesting characters (anyone who tries otherwise will be told UR DOIN IT WRONG). But as they fleshed them out over time, it’s been pretty clear that most of them, especially Commoners and the average citizen, are not.
I’ll stop it there before I lose track.