An internal brainstorming document where a few tiny tidbits gets pulled out, blown out of proportion, then raged about. Oh, and the price of a fucking monocle.
Unsub over that? Really?
And what of the statements made in the past, in 2010, when the "plex for remap" kerfuffle happened, and CCP told the CSM that there would not be any non-vanity microtransactions in EVE?
And now CCP are still talking about non-vanity microtransactions in EVE.
"I know you said no before, but what if...." seems the attitude here.
This, really...
It's not the specific events in isolation, it's the general pattern and the lack of trust. It's not a sense of entitlement, it's a sense of betrayal.
Not only are they 'brainstorming' (and yes, I do also feel it is fairly legitimate in an internal newsletter to explore ideas) something they said they'd never do, but the fact a high-up dev is making what appear to be personal arguments in favour of it, is alarming:
I don't really understand the logic behind it, but that's probably because I've been using virtual goods sales for a long time now and actually prefer them over subscriptions. Why? Because they let me manage my spending, and I'll sometimes prefer to buy a better experience when engaging in my hobby.
(and the "buy a better experience" really rankles with me as a concept, btw ¬.¬) but yes, this isn't CCP policy and there was also a (imo very reasonable and well thought-out) counterpoint in the newsletter. But people want to be reassured that this isn't going to go beyond vanity items - and have been offered no guarentee that it won't be. There's a worry that the floodgates have now been opened. To compound this, if the leaked email isn't fake, then it appears a lot of thought and research has gone into the microtransaction idea, which goes beyond brainstorming and seems particularly underhanded after telling the playerbase otherwise. Which leads us back to the trust issue.
I think it's also worth remembering that yes, ok, the community and forums can devolve into shitflinging and trolling, negativity and angst very easily and it snowballs. But also that people genuinely love the game - they are invested, it's their hobby etc And I think people do genuinely feel that if microtransactions came into the game 'for realz', beyond the stupid monocles, then it would be killing eve. I think both the community and ccp feel they want what's best for the game, but seem to have diametrically opposing views about what that is.
Ideally, it needs a) CCP to say that they were just throwing ideas around, and microtransactions will be limited to vanity items and not effect the gameworld, and this was always the intention or b) CCP to say that they were genuinely considering it, but on reflection and listening to player feedback, they do not feel it's the right direction for the game.
The suggestion (again, under the assumption the email is genuine) that it's better to see what the players
do rather than listening to what they
say is extremely unhelpful with regards to the relationship between CCP and the playerbase.
This is a useful link for understanding why certain people feel betrayed/angry/disillusioned/disappointed at this point:
http://eve.beyondreality.se/NeXCQResponse.html (particularly with regards to the leaked newsletter: "
We had been lied to.")
(oh, and lol @ izzy. you're probably right.)