My initial reading would be that they were calling you on fantasy roleplay, and giving you the option of joining the community norms.
Norms...in this community?
Syyl'ara, for example, was never for one moment a Federal Citizen. She grew up in Syndicate space and eventually migrated to join relatives in the State. By virtue of selecting Intaki as her ethnicity, I was given no option to choose a school to graduate from which would reflect this. In my view, database entries indicating otherwise are erroneous.
Narrative vs. mechanics inconsistencies like this are abound. While there are a few times when discussing them can produce some interesting exchanges, it has been my experience that doing so usually seems to be used as conversation enders, trump cards and distractions from the actual point being discussed. I find that to be more immersion breaking than respecting a bit of creative license. Limiting ourselves to the strictly defined options of character creation and other "clunky" aspects of gameplay can lead to canned back-stories and restrict creativity.
Ultimately, if someone's character wants to believe the "CONCORD Pilot Database" entries, that's fine I have no say in it. Likewise, they have no say in whether those entries are the reality of my character's life and activities. There were several months of time I played this game before starting to RP, I have no interest in worrying about it, not sure why other people would, either. If you and another player/character can't come to a common ground on issues like these, the best option is probably just to avoid each other and move on. In my opinion, at least, public arguments about these kinds of things are a much bigger immersion-breaker as they constantly remind us we are playing an imperfect game with demands that require us to either endure frustrating hardships in the name of consistency or accept some (ultimately trivial, imo) inconsistencies in order to enjoy our time spent.
Should I never do missions and piddle around broke as a joke all the time because my character is largely non-partisan? Should I have tried to survive in NPC 0.0 to do Mordu's missions when only a few months into my character? I play this game for entertainment, I'm hardly going to impose enjoyment-killing restrictions on myself to conform to someone else's definition of the "community norms."
Chances are, if I ask 10 other people what the "community norm" is, I'll get at least 12 opinions :9.