I have never had to study a PF so hard before to get a handle on the EVE universe. The setting wasn't nearly as easy as - well, any other setting - because so much has been defined, so I can't blame anybody for jumping in and making mistakes. We should be those pilots willing to stop and explain why you got blapped, the nice ones. It took me the better half of a year and a half to get comfortable and feel like I know a little of what I'm talking about and I still have to have a second screen open when I can. In that sense, it's no different than piloting - which is a little intense, but certainly interesting and probably the draw? I can admit I was really worried at first about getting things right. Observing the Summit for more than a year has also sensitized me to the sorts of things Nobody Wants to Hear about. Heck, I don't want to hear about them either! (laugh) But I feel like having patience still, because I haven't been through the actual wringer yet.
I'm going to second that people who have been doing this for years, and are now bittervet (which is entirely understandable, I've been through that elsewhere) need to let newbros cover the same ground (especially when CCP is slow on the PF side of things, which I fully expect to be on and off). I was playing with someone recently that was super capable of handling exactly those feelings entirely IC, and it was on the warm side. It can be fun, or at least a real scene, to deal with someone younger and/or newer to capsuleering who isn't aware of just how often certain topics have been discussed within the Capsuleer minority, without outwardly belittling the effort at the same time. While I know full well as a player that everything has been discussed, Aedre doesn't particularly care that people have 'had conversations about a topic before' when certain things are important to him, and the reason he's out there.
A certain level of 'I don't want to talk about this again because ~history~' makes sense, but an OOC top-down refusal might actually be unrealistic from an IC perspective. Expect someone to want to know why you're so done; I think there's basically ways to roll any situation into an interesting interaction, but new faces are probably always going to mean dealing with new Capsuleers dealing with the situational stuff of the universe first, especially when coming into contact with other Capsuleers, which is fundamentally political a lot of the time (at least to square that away as not-an-issue), and then the more personal stuff once they get to know your character as a friend. Young people and new blood are bound to reinvent the wheel a little bit as they find themselves and how they fit into the world, I think. So frowning on that out of the gate is probably discouraging to people fresh to EVE RP. Frowning on people that never move on or are 'shit-disturbers' so to speak is maybe an entirely different topic...?
The flipside of this I suppose is RP newbros absorbing the fact that everything has already been thoroughly discussed among the more experienced Capsuleers for the moment, and approaching them with that in mind, potentially even as IC attitude is probably a good idea. The game (and Capsuleers) has been around just long enough that one can approach someone 'much older' with that in mind, rather than assaulting them with anything we might consider revolutionary - It's not. While it might not occur to every newbro inherently, I think planting the seed of that realization probably still is in the hands of bittervets at the end of the day, just like explaining a blap. The 'Send them an evemail and invite them to corp' attitude is still one of the better ways to handle newbies in-game, so it ought to work in the equally-complicated EVElore.
The RP aspect of the game has its own New Player Experience to worry about, and we're definitely not going to get any help with that... outside of incidentally.