it's worse when CCP expects you to use external resources to find out things about the 'story'.
E.g. wormholes, you were supposed to use Google, to find out that the J1234 number things related to one of the International Astronomy Unions database of quasars, and thus 'discover' that the wormholes were spread across immense distances over the entire known universe.
Or more recently, when CCP actors use solarsystemID numbers in a message, which can only be accessed by looking up the EVE database static data export. E.g. Thera has solarsystem ID 30000005 or something, that number was mentioned in a message by an event actor, but the only way to find that number, is to download CCPs mySQL database export, and pore through it looking for the solarsystemID table.
It turns finding the "answers" from being a thing that could be done in-character, to something that can only be done out-of-character.