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General Discussion => General Non-RP EVE Discussion => Topic started by: Nmaro Makari on 04 Jul 2011, 05:54

Title: Acount Expired
Post by: Nmaro Makari on 04 Jul 2011, 05:54

Hey guys, if anyones wondering where I am, my account expired, which I found out was due to issues with my last paycheque.

Particular apologies to Nikita Alterena for being kicked out mid-deep-existential-debate  :lol:

The joys of being a student worker....  :evil:

Title: Re: Acount Expired
Post by: Jade Constantine on 04 Jul 2011, 08:20

Quote from: Nmaro Makari on 04 Jul 2011, 05:54

Hey guys, if anyones wondering where I am, my account expired, which I found out was due to issues with my last paycheque.

Particular apologies to Nikita Alterena for being kicked out mid-deep-existential-debate  :lol:

The joys of being a student worker....  :evil:

this happened to a drake pilot in one of our fleets last week - one moment he was on the gate with us the next he vanished in a puff of unpaid subscription ... shocking really.

Title: Re: Acount Expired
Post by: Kasuko on 04 Jul 2011, 09:35

Ehwhat? I swear that when your sub expired you used to be fine until you logged out, at which point you'd be unable to login again o-O

Or am I just showing my eve-age?

Title: Re: Acount Expired
Post by: Morwen Lagann on 04 Jul 2011, 09:38

It's changed since then, pretty sure - though I've not had the misfortune of running into that issue myself. :P

Title: Re: Acount Expired
Post by: Lyn Farel on 04 Jul 2011, 10:00

They could at least send a message similar to server maintenance/downtime events.

Title: Re: Acount Expired
Post by: Casiella on 04 Jul 2011, 10:23

It's been that way for years, really.

/me remembers a few frustrating moments as well.

Title: Re: Acount Expired
Post by: Saede Riordan on 04 Jul 2011, 10:34

Quote from: Nmaro Makari on 04 Jul 2011, 05:54

Hey guys, if anyones wondering where I am, my account expired, which I found out was due to issues with my last paycheque.

Particular apologies to Nikita Alterena for being kicked out mid-deep-existential-debate  :lol:

The joys of being a student worker....  :evil:

Was wondering where you'd went :P

Title: Re: Acount Expired
Post by: Raze Valadeus on 04 Jul 2011, 10:40

Wow, hope you can get back in game soon.

Title: Re: Acount Expired
Post by: Louella Dougans on 04 Jul 2011, 11:33

Quote from: Kharakan on 04 Jul 2011, 09:35

Ehwhat? I swear that when your sub expired you used to be fine until you logged out, at which point you'd be unable to login again o-O

Or am I just showing my eve-age?

There are 2 situations afaik.

If you have a paid subscription with a credit card, and it fails, then you get the kick within a short period of time. You get a "subscription expired" message, and then in something like less than 30s, you will be logged out.

If you have a PLEX subscription, if it says it expires on say 10 june, then you can remain ingame until downtime appears, and won't get the boot.

Unless it changed (again)

Title: Re: Acount Expired
Post by: Kybernetes Moros on 04 Jul 2011, 12:23

From when your PLEX expires to when you're actually kicked out of the game when you're logged in is a few hours or so; I'm tempted to put it at about four, since similar happened to me: my PLEX was expired, but I wasn't disconnected for a while afterwards.

Title: Re: Acount Expired
Post by: Nmaro Makari on 04 Jul 2011, 14:53

Yeah ok, for convenience Im just gonna give the details in case this happens to anyone else.

What actually happened is that monthly payment failed due to insufficient funds in my bank, due to my boss improperly filling out my paycheque.

Im not sure about precise timing, but the same day as I got the email notification, I was kicked from the server.

Hope this helps clear things up