Backstage - OOC Forums

General Discussion => Moderation Discussion => Topic started by: Seriphyn on 14 Aug 2012, 10:58

Title: Somebody used "forgot password" on my account.
Post by: Seriphyn on 14 Aug 2012, 10:58
IP: 92.18.209.150
Username: Seriphyn

I don't recognize that IP. It's located in Manchester, UK somewhere.

Any process for dealing with this? Figured I'd bring it up.
Title: Re: Somebody used "forgot password" on my account.
Post by: ArtOfLight on 14 Aug 2012, 11:19
Report it to CCP immediately, I'd recommend including your API information to them if possible so they can verify the account information. From there, they may be able to offer you some options for an account transfer or other security options.
Title: Re: Somebody used "forgot password" on my account.
Post by: Morwen Lagann on 14 Aug 2012, 11:26
He's talking about his Backstage account. CCP will not give a crap.

I'll see if I can find anything, but chances are someone with full admin rights (Silver, Misan, Casi) will find more than I can.

Edit: Looks like multiple attempts to a few different accounts that I can see (though not yours, oddly). I'll drop a note in the mod area.
Title: Re: Somebody used "forgot password" on my account.
Post by: ArtOfLight on 14 Aug 2012, 11:36
That makes sense, I assumed it was his EVE account (though I'm not sure why). Sorry.
Title: Re: Somebody used "forgot password" on my account.
Post by: Casiella on 14 Aug 2012, 11:42
I'm about to head out to a doctor visit but will check what I can when I can.

In the meantime, change your passwords on your email addresses. All of them.
Title: Re: Somebody used "forgot password" on my account.
Post by: Casiella on 14 Aug 2012, 11:51
Ken, you too.

Anybody else who wants to change their passwords on their email and this site would be well advised to do so. Make sure your secret question is a good one while you're doing that.
Title: Re: Somebody used "forgot password" on my account.
Post by: Ken on 16 Aug 2012, 10:47
Fascinating.  Glad I use throwaway e-mail addresses for accounts like these.