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General Discussion => Moderation Discussion => Topic started by: Ciarente on 17 May 2011, 20:17

Title: Abuse of the reporting system
Post by: Ciarente on 17 May 2011, 20:17
Abuse of the reporting system comes under the 'trolling' or as I like to call it, 'asshattery' provision of the rules, and includes:

1) Reporting every post made after one of your posts is moderated regardless of thread, content, tone or the rules and guidelines.
2) Reporting the next five posts by a moderator who has modded you or another forum member who has publicly agreed with said moderation, regardless of thread, content, tone or the rules and guidelines.
3) Reporting broken images.
4) Reporting all or most posts by a particular individual you disagree with regardless of thread, content, tone or the rules and guidelines.

Let me make it quite clear that attempts to intimidate the moderation staff into not moderating you with retaliatory spam-reports will not work.
Title: Re: Abuse of the reporting system
Post by: Bacchanalian on 17 May 2011, 20:25
So if I report your post to take a piss it'll be bad?  (I'm joking, I'm joking.  Let's all keep a bit of a sense of humor!)
Title: Re: Abuse of the reporting system
Post by: Ciarente on 17 May 2011, 20:27
[gmod]The correct phrasing in this case is 'to take the piss'. Your error has been noted, logged and will be kept on file ...  [/gmod]  ;)
Title: Re: Abuse of the reporting system
Post by: Casiella on 17 May 2011, 20:57
IN HIS PERMANENT RECORD!
Title: Re: Abuse of the reporting system
Post by: Ciarente on 17 May 2011, 20:58
Better put that error in mine, Cassie!
Title: Re: Abuse of the reporting system
Post by: lallara zhuul on 18 May 2011, 00:36
Ah, done the broken image thingie a few times in the Image Pwnage thread, because they kind of sort of like break the whole thing?

Maybe next time I will question the sanity of someone posting broken links.
Title: Re: Abuse of the reporting system
Post by: Ciarente on 18 May 2011, 00:37
Just PM the poster and let them know their link is borked, hey?
Title: Re: Abuse of the reporting system
Post by: lallara zhuul on 18 May 2011, 00:39
o.O

That sounds reasonable, I will take it under advisement :D
Title: Re: Abuse of the reporting system
Post by: Morwen Lagann on 18 May 2011, 00:44
You can also check that the image isn't actually broken, and just has issues with hotlinking (as was the case with at least two of the broken-image posts in the aforementioned thread), and mention it in your posted reply:

"Hey, <person>, your image link isn't working right. Can you fix it?"
Title: Re: Abuse of the reporting system
Post by: Casiella on 18 May 2011, 06:30
FWIW, Lallara, sometimes your images are broken as well. :)
Title: Re: Abuse of the reporting system
Post by: lallara zhuul on 18 May 2011, 10:09
Noticed that, fixed it as soon as I noticed :D
Title: Re: Abuse of the reporting system
Post by: Ciarente on 18 May 2011, 10:15
I'd just like to note that while reporting broken links is inappropriate reporting, the purpose of this clarification is generally directed towards abusive reporting, that is, using the report button to be an asshat, and I probably definitely should have separated out the issues.

I have not edited the original post as it would make the subsequent posts make less sense. 
Title: Re: Abuse of the reporting system
Post by: Bacchanalian on 18 May 2011, 19:27
Hey, sometimes I need a little encouragement to get the stream flowing!
Title: Re: Abuse of the reporting system
Post by: Usagi Tsukino on 20 May 2011, 15:54
Speaking of this, do you guys like, nuke any reported post regardless of what it says? Or do you try and take into context the post, 'cause, I really don't think any of my recently nuked posts were 'ARGH U MAD/OMG U TROLL', yet here I am, wondering why they went bai bai.

I mean, I understand, I am not as popular as some of the more hard core RPers, so maybe my (maybe slightly trolly) posts don't carry as much weight as Jade's, but...  :ugh:
Title: Re: Abuse of the reporting system
Post by: Jade Constantine on 20 May 2011, 15:59
If it makes you feel any better Usagi I will promise you I have not reported a single post today (of anyones) I recognized there was some emotion involved and high spirits and since I was involved in the discussion I felt it inappropriate to actually call for moderation.
Title: Re: Abuse of the reporting system
Post by: Morwen Lagann on 20 May 2011, 16:14
Speaking of this, do you guys like, nuke any reported post regardless of what it says? Or do you try and take into context the post, 'cause, I really don't think any of my recently nuked posts were 'ARGH U MAD/OMG U TROLL', yet here I am, wondering why they went bai bai.

I mean, I understand, I am not as popular as some of the more hard core RPers, so maybe my (maybe slightly trolly) posts don't carry as much weight as Jade's, but...  :ugh:

In my experience, we generally try to do what we can to look at the context of the post as well as the poster themselves, but also who is reporting the post - people who are prone to posting flamebaity material or otherwise toeing the line (or crossing it) tend to get a much more scrutinizing look from me when I look at reports than those who don't, and people who demonstrate a habit of not reporting "in good faith" (not the best phrase to use, I know, but I can't really think of one that fits better) will have their reasons for reporting more heavily scrutinized before any action is taken.

With the exception of particularly grievous violations of the rules, the majority of reported posts are looked at by multiple members of the moderation staff before any action is taken, so that we can take all of these factors into account.
Title: Re: Abuse of the reporting system
Post by: Ciarente on 20 May 2011, 17:02
Speaking for myself, when I log in to Backstage I check open mod reports first and then use the 'unread posts' option to read through as many new posts as I have time for. This means that I am more likely to see a post if it has been reported than if it hasn't. If a post has been reported, I look at the context in the thread to see if I agree immediately that the post breaches the rules, if I am not immediately convinced I make a note for the other mods on what I think so they have my input on whether action should or should not be taken.

In addition, when I see a post in general reading that I think is a clear breach of the guidelines, I'll mod straight away, but if I see something that I'm not entirely sure about, I use the report function myself to flag the post for other mods to see if action should be taken.

While an ideal situation would be that multiple mods looked at each and every post and discussed it, this can mean posts standing for quite some time before everyone has been on line to look at it. The longer a post stands, the more likely that the rest of the thread will go down hill, in my experience, so I try to balance the need for prompt action with the need for considered action.

But no, we absolutely do not nuke every reported post.
Title: Re: Abuse of the reporting system
Post by: Casiella on 20 May 2011, 17:21
The direction of a thread subsequent to a given post, where we can determine a connection, also factors into the decisions we make.